Project Description

by: Warwick Alcock

This performance-focused approach consists of systemically linked performance drivers and enablers that are known to have a cumulative impact on organizational performance. Some of these elements are common to existing TQM frameworks that many are familiar with, such as the Baldrige Criteria for Performance Excellence, the European Framework for Quality Management, the ISO 9000 Quality Management System, CMMI and others. However a core theme of the presentation is the emphasis on the need for organizational agility, innovation and speed, which, in a highly competitive and demanding global business environment, are becoming increasingly important requirements for high performance and successful business growth. The presentation summarizes research on the need for agility and speed as drivers of growth, well as key methods and techniques used by leading organizations for bringing this about. The presenter adds to this his own implementation experience and observations. The presentation concludes with practical implications for Business Architecture.