The stakeholder empathy map is one of the most useful tools in the stakeholder cards and canvases as it allows a deep dive into stakeholder motivations, communication styles, empathy tools, metrics and communication preferences. It would primarily be used for powerful and high interest stakeholders.
|Personal Details||Persona Card (used for stakeholder type)|
|Goal(s)||Stakeholder Initiatives, OKRs|
|See, Say, Do, Hear||Mapping to describe the stakeholder and what surrounds||Customer Journey (used for stakeholder journey)|
|Engage||Communication Strategy Card|
|Pains, Gains, Decision Making||SCARF|