The business capabilities are awesome tools for developing an understanding a businesses operating model. Business capabilities are a way of organizing business activities into people, process and technology and provide an excellent tool for understanding business benefits and measures when used with OKRs and other strategic tools.
Resources
- Business Capabilities Article: https://itabok.iasaglobal.org/itabok3_0/Business-Capabilities
- Business Capabilities LS: https://itabok.iasaglobal.org/business-capabilities/